What is your returns policy?

At DirectDripUk, Customer satisfaction is a key part of how we do business. In the unlikely event that a piece of clothing has any defects, we will gladly exchange or refund your item at your request. Please ensure that the clothing is returned in its original condition and packaging. Once we receive the item, we will process your refund within 4-5 days and send you an email to notify you of the progress.

Which payment methods do you accept?

Currently, we only accept PayPal as a payment method. However, you can still use PayPal for guest checkout if you prefer not to create an account.

Can i track my order after its been placed?

Absolutely! Once your purchase is confirmed, you will receive an email containing your order details, including a tracking ID that allows you to monitor the status of your package.

Do you support any charitable cause with your sales?

Absolutely! Our team allocates 10% of our profits to the Islamic Relief Palestine Emergency Appeal. You can learn more about the initiative by visiting the following link: Islamic Relief Palestine Emergency Appeal.

Do you offer international shipping?

For our customers in the UK, a standard shipping fee of £3.99 applies. Please note that for customers located outside of the UK, shipping costs may vary depending on your specific location.

Europe Zone 1-3: £6.99

World Zone 1: £9.99

World Zone 2: £11.99

World Zone 3: £10.49